TERMS & CONDITIONS

These general conditions of sale regulate the purchase of products through the website of Pyremade SL, as well as the sales made physically. By making a purchase, the customer fully accepts these conditions, which are applicable to both online and in-person transactions. It is important to read these conditions carefully before placing any order, as they set out the rights and obligations of the parties involved in the purchase of our wooden furniture and decorative accessories.

INTELLECTUAL PROPERTY OF THE PRODUCT

All furniture designs displayed on the Pyremade website are the exclusive intellectual property of Pyremade SL. This includes, but is not limited to, unique designs, sketches, photographs, logos, product descriptions and any other creative content associated with the our furniture The unauthorized reproduction, distribution, public communication or transformation of any of the contents is strictly prohibited without the express and written consent of Pyremade SL. Any infringement of these rights may result in legal action.

PRODUCTS

At Pyremade SL, we are committed to providing high-quality wooden furniture and decorative accessories that meet the highest standards of craftsmanship and design. Our products are carefully crafted from premium materials to ensure durability and aesthetic appeal. We advise our customers to carefully review product descriptions and specifications before making a purchase. While we strive to accurately represent our products through descriptions and images, slight variations in color, texture and grain are natural characteristics of wood and should be expected. Pyremade SL reserves the right to update or modify the product offer, prices and availability without prior notice. All products are subject to our terms and conditions of sale, including warranty and return policies, which are designed to ensure customer satisfaction and protection.

PRICES AND TAXES

The prices of Pyremade SL products are expressed in euros and include applicable taxes in accordance with the tax regulations in force in Andorra.

For sales made in other countries of the European Union, the applicable VAT will be that corresponding to the country of destination of the product. It is important to note that, in the case of exports to European Union countries, the customer will be responsible for any taxes and customs clearance fees that may arise. These additional costs are not included in the price of the product and will be the sole responsibility of the customer. Pyremade SL reserves the right to change prices at any time, but changes will not affect orders already confirmed.

FORMS OF PAYMENT

Payment methods accepted for purchases at Pyremade SL include payment by card through our website and bank transfer. When paying by card, the customer must enter the necessary data in the secure payment form. For bank transfers, the necessary bank information will be provided to the customer after the order is confirmed. It is important that the customer indicates the order number in the description of the transfer to facilitate the identification of the payment. The order will not be processed until receipt of full payment is confirmed. Pyremade SL is not responsible for possible shipping delays resulting from the payment process.

WARRANTY AND AFTER SALES SERVICES

Els mobles i accessoris de fusta de Pyremade S.L. estan coberts per una garantia de dos anys a partir de la data de compra, conforme a la Llei 13/2013, del 13 de juny, de competència efectiva i protecció del consumidor d’Andorra. Aquesta garantia cobreix qualsevol defecte de fabricació o de materials que pugui aparèixer en condicions normals d’ús. En cas de detectar algun defecte cobert per la garantia, el client haurà de notificar-ho a Pyremade S.L. a través del nostre servei d’atenció al client, enviant un correu electrònic a , aportant una descripció detallada del problema i fotografies que ho mostrin. Pyremade S.L. es reserva el dret d’examinar el producte i decidir si procedeix la reparació, substitució o devolució. La garantia no cobreix danys causats per ús inadequat, manipulació incorrecta, instal·lació inapropiada, accidents, desgast normal o alteracions del producte.

DELIVERIES

Les condicions de lliurament dels productes de Pyremade S.L. estableixen que els enviaments es realitzaran a l’adreça indicada pel client en el moment de la compra. Els terminis de lliurament poden variar en funció de la destinació i la disponibilitat dels productes. Pyremade S.L. es compromet a gestionar els enviaments de manera ràpida i eficient, però no es fa responsable dels retards causats per circumstàncies alienes al nostre control, com ara retards duaners, incidents de transport o altres situacions de força major. Els costos d’enviament es calcularan i mostraran en el moment de la compra. En el cas d’enviaments a països de la Unió Europea, el client serà responsable dels impostos i taxes de despatx de duanes que puguin sorgir. D’acord amb la Llei 13/2013, del 13 de juny, de competència efectiva i protecció del consumidor d’Andorra, és important que el client revisi el paquet en el moment del lliurament i notifiqui immediatament qualsevol dany o anomalia a Pyremade S.L. a través del nostre servei d’atenció al client, enviant un correu electrònic a .

It is essential that customers properly fill in all information required for payment and delivery. Providing accurate and complete details is crucial to ensure the correct processing and delivery of the order, as well as to meet expected delivery times. Properly filled information helps avoid any delays or problems, ensuring that your purchase reaches you in a timely and efficient manner.

APPLICABLE LAW

These general conditions of sale are governed by the legislation in force in Andorra. In particular, Law 13/2013, of June 13, on effective competition and consumer protection, and any other Andorran regulations that are relevant are applicable. In the event that any conflict or dispute arises related to the interpretation or application of these conditions, the parties expressly submit to the jurisdiction of the courts and tribunals of Andorra, waiving any other jurisdiction that may apply to them. This agreement is made in accordance with Andorran legislation, which will be the only one applicable to regulate the terms and conditions of the contract between Pyremade SL and the customer.

CUSTOMER ACCEPTANCE

The purchase of any Pyremade SL product implies knowledge and acceptance of the terms and conditions and knowledge of the legal notice and privacy policy of this website.